WELCOME TO RIVERSIDE CARE

Your trusted partner in the journey of aging.

Your trusted partner in the journey of aging. 

We understand that aging can be complex and overwhelming for older and disabled adults, as well as the families who care for them. Riverside Care provides expert guidance, clinical insight, and compassionate support to help you navigate each step with clarity and confidence. 

We are a nationally certified care management company serving clients throughout the Merrimack Valley, the North Shore of Boston, south of Manchester, New Hampshire, and the New Hampshire Seacoast. 

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Learn more about Riverside Care Advisors

Who We Help

All-Encompassing Care Management provides professional support with objective assessments and clear care recommendations tailored to your unique situation. This flexible service allows you to choose when and how much support you need, whether for ongoing guidance or short-term assistance. Care management may include coordination of life enrichment services, dementia support, crisis intervention, guardianship oversight, and long-term care planning. This program is ideal for individuals or families who may need immediate or intensive assistance during emergencies, transitions, or specific events, as well as those with varying or intermittent care management needs.

Who It’s For: Clients who prefer flexibility and have varying or sporadic care management needs. 

All-Encompassing Care Management 

Free Discovery Call

At Riverside Care Advisors, we understand that navigating elder care, disability services, and aging-related decisions can feel overwhelming. Our expert consultations provide short-term or long-term guidance to help individuals and families make informed decisions with confidence. Consultations may address concerns such as dementia care, solo aging and proactive planning, care level recommendations, life enrichment options, crisis situations, guardianship questions, or long-term care insurance activation. Services are offered in flexible formats, including in-office meetings, on-site visits, phone calls, or video conferencing. Whether you need a single consultation, ongoing coaching, or as-needed support, our certified care management professionals are here to help. 

Expert Consultations 

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Initial Assessment

A dedicated Aging Life Care Manager will conduct an initial assessment to understand your specific requirements.

How It Works

We understand that every situation is unique, and our services allow you to choose the level of care that best suits your needs and budget.

Personalized Care Plan

Based on the assessment, a personalized care plan will be created, and you'll receive ongoing support accordingly.

Regular Check-ins

Regular meetings to ensure that your loved one's needs are met and adjustments are made as necessary..

Access Resources

Gain access to a wealth of resources, and educational materials.

What We Do

  • Do you live far away or have a busy schedule, making it challenging to manage your loved ones' well-being at home? Are you concerned about their health, especially if they've been diagnosed with dementia or a chronic illness?

    Riverside Care Advisors conducts comprehensive assessments and offers practical solutions. We provide ongoing support, including physician appointment accompaniments, tailored to your needs.

    Count on us to be your loved one's advocate and your professional coach.

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  • Are you facing a challenging situation with unanswered questions? Feeling the pressure to make decisions but unsure of your options?

    Come to us with your concerns, and our experienced professionals will provide you with clear, personalized recommendations. We bring years of experience to the table, considering the bigger picture, and we never accept commissions for referrals or placements.

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  • Elder Bloom Wellness, a service line of Riverside Care Advisors, supports older adults in embracing a more natural path to wellness through plant-based and holistic approaches. Led by a nurse and certified Plant Based Health Coach, Elder Bloom offers personalized guidance on hemp/CBD, aromatherapy, and functional mushrooms, along with lifestyle practices that promote balance and vitality.

    Through a blend of direct consultations and referrals to trusted professionals, we help clients explore options like meditation, gentle movement (yoga, tai chi, walking), and nutrition to ease anxiety, improve sleep, reduce reliance on medications, and enhance overall well-being.

    With Elder Bloom, aging becomes a journey of intention, empowerment, and connection.

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  • Are you aging independently without a trusted support system in case of emergencies? Do you cherish your independence and want to ensure your choices are honored as you grow older?

    At Riverside, we recognize the specific needs of those aging without a reliable support network. We'll help you create a long-term plan, ensuring you have an advocate who understands your wishes if the need arises.

    BOOK A CONSULTATION

  • Our specialized one-hour consultation with our experienced Plant-Based Medicine Nurse, dedicated to enhancing the health and wellness of older adults.

    What We Offer:

    In-depth caregiver/family consultation

    Plant-Based Medicine Education

    Shopping guidance for approved products

    Who Will Benefit?

    Caregivers or family members looking for holistic health options for their aging loved ones

    Older adults looking for holistic alternatives


    **- Plant-based = hemp derived products

    BOOK A FREE DISCOVERY CALL

  • Concerned that your loved one is feeling isolated and/or depressed?

    Are you worried about their quality of life and would like to see them more active, but haven’t found a program they are willing or able to attend in the community?

    Are they longing for more opportunities to engage with previous hobbies, participate in community activities, and have meaningful and stimulating conversations and have not found a program that can cater to their individual needs?

    Are you a caregiver who requires some time away to tend to your own medical or social needs for a few hours per week?

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  • Care Recommendations

    At Riverside Care Advisors, we provide level-of-care recommendations. With our firsthand experience, we guide families in understanding the appropriateness of each level of care, helping them navigate the choices and their associated limitations.

    Assistance with Guardianship

    We offer assistance in guardianship cases, providing expert assessments, recommendations, and medical/social oversight for legal guardians, including accompaniment.

    Dementia Support

    Our dementia support encompasses education, expectation setting, and future planning. We provide guidance on best practices and effective approaches for interacting with and relating to individuals with dementia.

    Support and Advocacy

    We offer support and advocacy for clients dealing with aging or mental health challenges. With expertise in the system, we advocate on behalf of those who need it. Whether it's dementia or mental health, having a medical professional to decode recommendations and ensure follow-through is crucial. We provide detailed assessments and make appropriate recommendations.

    Crisis Intervention

    We offer crisis intervention services when a loved one can't safely stay at home due to care needs or refusal of care. We also assist during hospitalization crises, providing answers and helping with discharge decisions. Our support extends to situations where clients face eviction from assisted living or nursing facilities, including those related to end-stage dementia behaviors.

    Long-Term Care Insurance Assistance

    We provide long-term care insurance evaluation and support. Activating a policy when you qualify can be bewildering and time-consuming, particularly for older individuals. If you're unsure how to initiate your policy or ascertain the required documentation, we can assist you.

    Future Planning

    We offer education on essential information and decision-making timing, along with personalized recommendations. If you or a loved one is diagnosed with a chronic illness, we can help you prepare and make informed choices when the time comes.

Schedule a consultation today

  • Ashley W.

    “Having Kristin's help has been a wonderful gift to our family. After meeting my parents, she followed their cues and fostered a trusting relationship. Her clinical expertise and professional manner have been key in assisting with doctor's appointments, troubleshooting medical equipment challenges, and addressing medication questions. My brother and I are so happy to have Kristin involved, but I know no one appreciates her more than my parents. She supports them as they enjoy the independance of living at home. Kristin is an excellent communicator and approaches challenges with positivity and a can-do attitude, this goes such a long way when navigating the complexities of medical care can be so frustrating. Our work with Riverside Care Advisors has far exceeded our expectations, and we are so happy to have these supports in our community.”

  • Sherrie E.

    Before I write anything, I MOST HIGHLY RECOMMEND Riverside Care Advisors!! If you are looking for assistance and /or guidance in dealing with an aging parent, you NEED to look into this company. Patty Hoffman and Kristen Arcand stepped in at a time when our family needed them most.

    First, I never knew there was a service such as this until a friend mentioned it to me. I jumped on it immediately as I needed help desperately. I called and spoke to Patty who explained all of the services they offer, and then introduced me to Kristen who became our personal care advisor. Why are they so phenomenal? Well- sit back and enjoy reading about the services that they have provided. If you are looking for help for your family and loved ones who are ill and/or aging please continue reading.

    As a little background, my father, age 90, was hospitalized for 10 days with what turned out to be a septic UTI. We quickly realized that he would be unable to return to his home and would need to be transferred to a rehab facility to hopefully recover enough to come home to semi independent living. But we were totally uncertain that that would be possible. Enter Riverside Care Advisors. With very little notice, Kristen met us at the hospital on the day he would be discharged to meet us in person and be part of the discharge process. Prior to this, she helped us find the exact right Rehab facility where he would get the most help in recovering from his sepsis where he almost died. I had so many questions and concerns. She was ALWAYS available either by phone, text or email to answer all my questions and to help ease the burden of the many tasks that are involved with an aging parent who needs a lot of assistance. It was actually remarkable how quickly she would respond to me when I reached out. Furthermore, Riverside Care Advisors work as a team so when she could not take him to an appt. from the rehab, there was someone else in the office available to pick up the slack and step in. You see, I live in California and cannot be there 24/7 in the event of a problem or illness. She made it possible for me to return home to California to be with my own family for a while knowing that he would be well taken care of at the rehab and that they would be available to facilitate anything Dad needed.

    The following are just some of the services they provided to our family:
    Helping us find the BEST rehab facility for his needs.(So vital when your family is in crisis)
    Calling to make appts. at service providers.
    Speaking with the nurses and rehab clinicians to clarify medication and progress.
    Setting up meetings for Care Plans that we needed to put in place.
    Taking dad to drs. appts. if there wasn't someone from the family able to do this.
    Taking copious notes at the appts. to communicate with me about everything that transpired at the appt.
    Offering to bring Thanksgiving Dinner into the rehab for him.
    When Kristen would have to be at the rehab for any reason, she would stop in and visit with dad.
    Being a liaison between the Nurse Managers, the social worker and the family.
    Offering to come to the house before he comes home to assess safety and accommodations.
    Ordering equipment if necessary for the client.

    I could go on and on but perhaps the most important things they gave us were peace of mind and security knowing we had help navigating a very confusing and difficult process.

    Dad will be coming home within a week and they are continuing to serve us. They are willing to do as little or as much as we need with the most patient, compassionate demeanor. They have been a very important part of his recovery and my sanity.

  • Tom

    “The whole team at Riverside Care Advisors is exceptional! They were there when we needed them. We had 48 hours before discharge from the hospital to get home health supports in place. They helped us through a very difficult time and I would recommend them highly.”